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Privacy Policy

​​​​​​​The Good Kennel Guide helps dog owners to find licensed kennels, home boarders and day care for their dogs. Licensed Kennel Owners, Home Boarders and Day Cares are asked to review our listings and to add personalised content about their services for Dog Owners to read and access. 

This privacy policy sets out how The Good Kennel Guide collects, uses and protects personal data in the course of operating this service. This policy is subject to change, which will be done by updating this page. You should check this page from time to time to ensure that you are happy with any changes, the date of the last revision can be found at the foot of this page. If you have any questions about our privacy policy or how we use your data you can contact us on 

It is very important to us that you should be able to use and enjoy the website without your privacy being compromised in any way. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

We use cookies to provide certain features of our site. Where those cookies are not strictly necessary to allow the site to work, we will ask for your consent before using cookies. Our cookie policy provides details of the cookies we use and how you can control them.

Information that we collect and how we collect it
​​​​​​​Information that you give us. This may include your name, email address, location, postcode, and details of your pet(s), your social media account ID, licence information, limited payment information, password. If you contact us, we may keep a record of that correspondence. For home boarders your location will only be shared on our website with your consent. 

Information that you submit for publication on our site such as forum posts, reviews of kennels or home boarders, or information about your business and services.

Information from third parties for example, information on pet boarding licences issued by Local Authorities
Device information which is collected automatically from your device.

We automatically receive some technical information about your computer or other device when you visit our site. This may include your IP address, details of which browser you use, and details of the pages you visit.

How we use information
To provide you with information, products or services that you request from us.
To carry out our obligations arising from any contracts entered into between you and us.
To assess the technical information of our systems and to enhance service levels.
To notify you about changes to our service.

If you have given consent, we may use your information:

To send you email newsletters and information about services which we feel may interest you.
To personalise the site, highlighting information which we think will interest you. 
To serve personalised adverts.
For any other purpose with your consent.

Who we share your information with
We may provide aggregate information and statistics about users, traffic patterns, and related site information to third parties, but these statistics will not include individual personal information. 

If you have given consent, we may allow the following third parties to set cookies, allowing them to gather data about your use of the site and provide personalised advertising.

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We may disclose your personal data where it is necessary to in order to comply with any legal obligation, or in order to protect the rights, property, or safety of you or another person.

How long we hold your personal data
Personal data that we process for any purpose will only be kept for as long as necessary for that purpose. 

If you create an account, data about that account will be retained as long as the account exists. If you ask us to delete your account, the associated data will be deleted within one working day of your request.

We may also retain your personal data where it is necessary to in order to comply with any legal obligation, or in order to protect the rights, property, or safety of you or another person.

Your rights regarding your personal data
We have summarised here your rights under data protection law. You may exercise any of these rights by emailing If you wish to delete your account, you may also use the form below.

Deleting your account
If you wish to delete your account, please start by logging in to confirm your identity
Log in

You have the right to access the data we hold about you, and to rectification of any inaccurate or incomplete data. In most circumstances, you have the right to erasure of your data. You also have the right to restrict and object to certain kinds of processing. You have the right to data portability, receiving your data in structured machine-readable format. 

Where our processing of your data depends on your consent, you have the right to withdraw consent at any time. You also have the right to object to direct marketing. 

You have the right to complain to the UK’s data protection supervisory authority the ICO. 

Internal transfers of your data
Your personal data may be transferred to and stored by service providers based in countries outside the EEA. Such transfers are protected by safeguards including the model contract clauses approved by the European Commission.

Data that you submit for publication on our site will be publicly available around the world. We cannot prevent the use of such data by others.

Our details
This website if owned and operated by Trusar Ltd. We are registered in England and Wales under company number 11015697.

Questions, comments and requests regarding this privacy policy should be addressed:
By email to:

Find a licensed kennel near you


Good Dogs. Good Kennels.

The Good Kennel Guide takes the stress out of dog boarding by only listing licensed kennels and boarders who meet the standards required by the Animal Licensing (Licensing of Activities Involving Animals) Regulations 2018.

All kennels and boarders that hold a valid licence have a free listing on the website which kennel owners and boarders can “claim” by creating a free account - this allows them to personalise some of their listing and interact with dog owners.

An easy-to-use system for dog owners

The Good Kennel Guide takes the stress out of dog boarding by only listing licensed kennels and boarders who meet the standards required by the Animal Boarding Act 1963.

Dog owners can sign up and create a profile here - it's really simple, and only takes a few moments.

Add your dog to your private profile to submit enquiries to kennel owners and boarders, send messages, and leave reviews following boarding. 

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